PV Cases
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PV Cases is the operational workspace for safety cases within safety and PV orchestration, where teams manage concrete records, dependencies, and execution decisions rather than static summaries. The business and compliance goal is to keep case routing and sla oversight aligned with approved claims, consent controls, market rules, and audit evidence at every step. This page presents role-scoped actions, linked downstream impacts, and policy-aware guardrails so users can work quickly without violating promotional or safety obligations. Next, use this safety cases workspace to execute governed tasks and route outcomes to connected teams.
Access Boundaries
SSO + RBAC/ABAC controls are evaluated by brand, market, function, agency zone, and risk tier before actions are enabled.
Operational Focus
- Classify potential AE signals.
- Track case dedup confidence and SLA.
- Maintain non-autonomous adjudication policy.
What To Do Next
- Route to PV queue.
- Attach supporting evidence.
- Confirm handoff completion.
Safety and PV Orchestration Studio
Capture, deduplicate, and route adverse-event signals to PV handoff queues under SLA control.
| ID | Title | Market | Owner | Status | Risk | Related |
|---|---|---|---|---|---|---|
| AE-0001 | Safety / Cases · AE intake 1 | SG | PV Ops | Escalated | Critical | PV CasesHandoff |
| AE-0002 | Safety / Cases · Dedup candidate 2 | US | Safety Intake | Draft | Low | PV CasesHandoff |
| AE-0003 | Safety / Cases · Routing task 3 | CA | Compliance | In Review | Moderate | PV CasesHandoff |
| AE-0004 | Safety / Cases · PV handoff 4 | UK | PV Ops | Approved | High | PV CasesHandoff |
| AE-0005 | Safety / Cases · AE intake 5 | DE | Safety Intake | Active | Critical | PV CasesHandoff |
| AE-0006 | Safety / Cases · Dedup candidate 6 | FR | Compliance | Blocked | Low | PV CasesHandoff |
| AE-0007 | Safety / Cases · Routing task 7 | IT | PV Ops | Escalated | Moderate | PV CasesHandoff |
| AE-0008 | Safety / Cases · PV handoff 8 | ES | Safety Intake | Draft | High | PV CasesHandoff |
| AE-0009 | Safety / Cases · AE intake 9 | JP | Compliance | In Review | Critical | PV CasesHandoff |
| AE-0010 | Safety / Cases · Dedup candidate 10 | AU | PV Ops | Approved | Low | PV CasesHandoff |
| AE-0011 | Safety / Cases · Routing task 11 | BR | Safety Intake | Active | Moderate | PV CasesHandoff |
| AE-0012 | Safety / Cases · PV handoff 12 | MX | Compliance | Blocked | High | PV CasesHandoff |
Page-Specific Data
Safety data covers intake, dedup, routing SLA, and PV handoff completion. Current page path: /safety/cases.
Relationship Graph
Linked entities are enabled so users can traverse parent-child dependencies and downstream impacts without manual lookup.
Safety Tools
Create AE case from inbound source.
Find duplicate safety cases.
Route case to PV system queue.
| Execution Step | Owner | ETA |
|---|---|---|
| Validate input | Ops | 5m |
| Policy checks | Compliance | 8m |
| Route next action | Workflow | 3m |
Safety/PV Routing
AE intake supports social, email, web forms, and call transcript sources with de-duplication, SLA timers, and controlled handoff. Autonomous adjudication is blocked by design.
Case queue tracks dedup confidence, owner handoff status, and timer breach risk.
Governance Notes
- Every approval, publication, policy block, and AI output writes an audit event.
- Consent and frequency caps are evaluated before deployment packaging.
- Expiry and withdrawal controls maintain cross-channel evidence status.
- Safety routing is always flag-and-route with human adjudication.